In the next five years over 60 million US workers will be eligible to retire and with them, a tremendous assemblage of enterprise knowledge. On the flip side, during that same time frame, over 40 million new workers will enter the US workforce. Today’s high school seniors will be the core of this new Generation Y or Echo Boomer labor pool.
Two key factors will affect the success of any organization during this time. First, how do organizations efficiently attract, retain and leverage this new generation of workers. And second, how organizations will execute the largest knowledge transfer in history.
Attract. Acquire. Empower.
Generation Y may be viewed as the most technologically savvy generation having never known a world without personal computers, the Internet, or cell phones. However, one can argue this generation is not the most technically savvy, but the most technology dependent generation in our history. Even the most basic of communication is facilitated by technology. The workplace of the future (or today for that matter) will require a new work paradigm to accompany this tech-dependence of the emerging workforce. Organizations that succeed will need to offer new recruits an ability to leverage technology to accomplish the mission. Enterprises expecting new workers to be desk-bound cubicle occupants will not win the hearts and minds of their recruits. Those that can provide an environment that leverages social media with collaborative technologies and that values their contribution to the create good of the enterprise, will win in the long run. But these technologies can also solve the second challenge of knowledge transfer.
Transfer. Train. Collaborate.
As the Baby Boomers continue to retire at record rates, their accumulated experiences and expertise retires with them. The goal of any enterprise is to protect those intellectual assets so that other employees can use them. This knowledge transfer is never lossless, but with the use of those same technologies that attracted the new recruits, this transfer can be improved, enhance and optimized. Collaboration technologies create a many to many exchange that spans time and geography like not other medium. Imagine if every meeting, every training session, every presentation was captured, cataloged and instantly retrievable? What were those kickoff goals? What were the key success factors from that training? What was it that Bill said that crystallized our value proposition in that sales presentation?—captured and retrievable, forever. Over time, a corpus of intellectual assets can be accumulated that can be formulated into an eLearning program that combines traditional training design with a database of real world examples, demonstrations and case studies.
Envolvemedia can help your organization develop a new strategy of collaboration for your enterprise. Let us show you how to change the game, contact firstname.lastname@example.org to schedule an appointment.