Opportunities

PC Help Desk Assistant

Requirements
  • On site at a government facility in Washington DC a minimum of 3 days a week
  • Must be located in the DC, Virginia, Maryland area
  • Must be able to meet a public trust security clearance
  • US Citizens only
Contact
  • Please send a resume and any questions you have to Marianna Marshall by clicking the button below.
Job Description

WebEx Support

  • Schedule and Run Webex Webinars
    • Dry Run with speakers
    • Pull Reports
    • Download and edit recording
    • Provide technical support during webinar
    • Give housekeeping remarks at the beginning of webinar
  • General Helpdesk support for WebEx related questions
  • Scheduling conference lines

 

Microsoft Teams

  • Basic troubleshooting
  • Add/ install

 

Help Desk

  • Password Resets
    • PIV Card assistance
  • Active Directory Management
  • Software support
  • iPhone support
    • iCloud / AirWatch
  • Imaging devices
  • Hardware support
    • PC’s
    • Desk phones
    • iPhones
  • Set up new hire desk equipment (In Office)
  • Printer/toner replacement (In Office)
  • Troubleshoot network connectivity
    • GFE (Government Device)
    • VDI (Virtual Machine)